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All about the Artius Medic service
This is very individual and is carefully priced after a medical assessment is carried out.
The persons who are named on the membership as registered during set up and assessment.
Membership can be cancelled by sending in an enquiry to the head office and getting it approved. However, no refunds can be made.
You can either call us, email us or send us an online enquiry through the contact form.
Our medical trained staff will come to your address and carry out the test at a time that suits you.
Give us a call, or send us an email.
In normal circumstances it will be within one working day.
You can usually find it online through the government of your country. However, if you need help with it we can help you investigate for you.
Every test normally receives its results provided with a certificate, according to the client’s requirements.
Should the patient be self-funding their equipment, they shall be able receive whatever we are permitted and able to supply, subject to the patient being able to pay for it.
Should the patient be funding it through their insurance, we might need payment or an authorisation from the insurance underwriters prior to handing over the equipment.
We anticipate to deliver equipment within one to two working days within London, and within three working days anywhere else in the UK.
You will be notified in due course if we are unable to deliver the equipment you requested.
Depending on location and time, the necessary arrangements will be liaised with you accordingly and taken care of by one of our friendly staff. In you’re ever in doubt, feel free to give us a call or send us an email.
Depending on the urgency, we provide immediate or same day transportation services according to your needs.
Yes. However, in most cases the GP will attend the patient at the patient’s location, hereby saving the patient the need to travel to the GP.
Yes. However, in most cases the GP will attend the patient at the patients’ location, hereby saving the patient from needing to travel to the GP and back to their residing location.
Depending on the circumstances of the patient, we will do our best to ensure that the necessary equipment is provided.
We do not handle fatalities; however we will always try to help as much as we can by handing the case over to one of our most suitable handling partners.
This will have to be discussed and looked into on a case by case basis, depending on which arrangements have or have not already been made at that stage.
Any costs incurred due to equipment that has been lost, stolen or damaged, will have to be fully paid for, either by the client or by their insurance underwriters.
